Setting your sights on management level is a good way to ensure your career develops. Find out what skills you’ll need to master to prove you’re management material. And here are certain skills that go a long way to ensure any manager is on the right track and has what he takes to succeed. If you don’t have these within you, learn fast to fill your weaknesses, or the organisation may need to look outside to fill any weaknesses.
Managers in any business hold the key to leading employees in the direction the business needs to go. That’s because these managers wear many hats.
The following are the six skills that are essential in a small business manager according to Bob Phibbs. But what we say is these are required for a manager to be more effective in his current role.
Multi-tasking. Multitasking for a manger is an apparent human ability to perform more than one task, or activity, over a short period. Careful attention is required when multitasking as Multitasking can result in time wasted due to human context switching and apparently causing more errors due to insufficient attention. Studies have shown that it is impossible to focus on more than one task at a time. However, if one is proficient at one of the tasks at hand, then it is possible to do these tasks. A manager must be able to oversee all the employees, keeping their abilities and weaknesses in mind while prioritizing multiple projects. I call this being up the blimp, looking at the action on the field rather than being in the game. The best managers multi-task and balance those priorities without losing productivity.
Decision-making. In psychology, decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several alternative possibilities. Every decision-making process produces a final choice, which may or may not prompt action. Decision-making is the process of identifying and choosing alternatives based on the values, preferences and beliefs of the decision-maker. In theory, decision-making is regarded as the thought process of selecting a logical choice from the available options. When trying to make a good decision, a person must weight the positives and negatives of each option, and consider all the alternatives. For effective decision making, a person must be able to forecast the outcome of each option as well, and based on all these items, determine which option is the best for that particular situation.
The ability to evaluate and decide is crucial to being a successful manager. Businesses roles are unique in that information often must be acted upon quickly; but making the right decision rapidly without making mistakes means evaluating information to weed through what is important and what isn’t. Don’t look at a situation over and over without making a decision – right or wrong – or you’ll lose sleep and probably lots of opportunities.
Leadership. Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to “lead” or guide other individuals, teams, or entire organizations. The best managers know how to get the most out of their employees, while building them up in the process. That means using judicious constructive criticism instead of belittling. It means treating others with respect instead of my-way-or-the-highway. It means leading by example instead of do as I say. These are all leadership traits that inspire employees to give their best.
Motivation. Motivation is the reason for people’s actions, desires, and needs. Motivation is also one’s direction to behavior, or what causes a person to want to repeat a behavior. A motive is what prompts the person to act in a certain way, or at least develop an inclination for specific behavior. According to Maehr and Meyer, “Motivation is a word that is part of the popular culture as few other psychological concepts are
This goes hand-in-hand with leadership. To be effective as a manager, being able to motivate employees is a must. Either the employee is motivated to do the job or not. A successful manager is able to nurture that along with using clear performance expectations. Setting goals will keep the employee focused on the long-term success of your company.
Business Development Skills. There were key skills that every Business Developer need to have. Managers are responsible for developing the business side of an organization. They must identify rising business opportunities and build long-term relationships with prospects. That is needed in order to increase company revenue and maximize profits. A manager must be able to look for areas in which the company or procedures within the company can be improved. Millennial employees are very good at seeing these things when they first start, so be open to them. Streamlining procedures and cutting costs are two ways a manager demonstrates this skill.
Effective Communication. Without communication skills, managers are ineffective. Only a small percentage of communication is the spoken word. Body language, facial expressions, and tone of voice all combine with words to convey a message. The best managers have developed the ability to not only communicate the points they are trying to make, but also to truly listen to those around them. That means smartphone off, eyes looking at the person and striving to hear, rather than speak.
When a manager has the six skills listed above, they are able to receive information from multiple sources, from employees they are leading, or even from the industry around them, then use that information to achieve the goal of the organisation.
mastercardbiz.com 6 Skills Every Small Business Manager Needs to Succeed